FAQs

WHO ARE YOU?

Hi, my name’s Jess! I’m a Tasmanian girl with too many Uni degrees and not enough time to do all the cool things in life that I want to do. I live in the Huon Valley in southern Tasmania with my partner, two cats, sometimes fosters cats, and that pademelon that keeps eating my plants. Tassie is that beautiful island to the south of mainland Australia (yes, yes, we are Australian).

WHAT IS VANISHED ORCHARD ART?

Vanished Orchard Art is my online art business where I sell handmade native wooden jewellery featuring my art, as well as stickers and decals. Most of my art is inspired by Tasmania and its flora and fauna, but some of it is inspired by more fantastical ideas. And cats. Sometimes it’s just cats.

I AM ANGRY/DISSATISFIED/CONFUSED OVER MY ORDER. WHAT NOW?

Contact me! Send me an email at vanishedorchard@gmail.com and I will do my best to help you out and fix whatever the issue may be. Please allow 48 hours for a reply. I do not reply to emails over the weekend but will respond as soon as possible during business hours.

I AM HAPPY/ECSTATIC/CONFUSED OVER MY ORDER. WHAT NOW?

Also email me! I am a one-woman business, so it’s always so lovely to get positive (or constructive) feedback from my customers on what they liked. I promise I don’t bite, although my cat does.